Privacy Policy – Layni

1. Information we collect

We may collect the following types of data when you use Layni services:

• Name
• Email address
• Phone number
• Usage data and transaction records (e.g., queue joins, visit status, and loyalty points history)
• Device/technical data (such as IP address, browser/device type, and notification identifiers if applicable)

2. How we use data

We use your data for the following purposes:

• Operate and improve the service
• Manage queues, notifications, and loyalty points and related transactions
• Communicate with users (support/updates)
• Prevent fraud/abuse and secure the platform

3. Data protection

We apply appropriate technical and organizational measures to protect user data from unauthorized access, unlawful processing, or loss.

4. Sharing data

We do not sell or rent user data to third parties.

We may share data only where necessary to run the service or comply with legal obligations:

• To comply with laws and lawful requests
• To operate the service (e.g., infrastructure, hosting, email, and notification providers)

5. Your rights

• Request correction or deletion of your data (where permitted by applicable law)
• Contact us with privacy-related questions or complaints

6. Updates

We may update this policy from time to time. We will post the updated version on this page and may notify users when changes are material.